Telcos’ castle-and-moat model has gone – Francis Haysom This Appledore Solution Profile examines Ericsson’s security portfolio and the difference between enterprise IT security and the operational realities of telecom networks. Ericsson…
Authors: Francis Haysom, William Haysom Pages: 12 Date: 05/11/2026
“Professional services have evolved many times before, but none of those transitions has been as abrupt as this one.” Professional services have long been the connective tissue of telecom IT,…
“Generative AI changed the pace and the mindset, and agentic AI is now shifting the objective from containing contacts to resolving them.” Telcos have spent more than a decade trying…
Authors: John Abraham, Sheba Mathew Pages: 6 Date: 06/11/2026
“Most large public safety networks weren’t planned ahead of need — they are being built after a disaster, a failure, or a cost crisis made waiting any longer impossible.” Public…
Authors: Shanthi Ravindran, William Haysom Pages: 27 Date: 06/11/2026
“Ribbon’s overall position is that of a credible, architecturally coherent challenger.” – Patrick Kelly This Appledore Research Buyers’ Guide profile examines Ribbon Communications and its Acumen AIOps and automation platform.…
Operators are moving quickly on agentic AI, yet most of what is labelled agentic today still leaves the final call with a person. This Appledore Research Note examines whether the…
Authors: Patrick Kelly, Robert Curran Pages: 7 Date: 27/10/2026
“A CSP-controlled layer that can be put in place now is the more defensible path.” – John Abraham This Appledore Research Note examines TM Forum’s Model-as-a-Service (MODaaS), one of the…
Authors: John Abraham, Sheba Mathew Pages: 6 Date: 26/10/2026
“The two announcements seem to mark the end of telco CSPs and vendors seeing a major opportunity in industry/enterprise private networks.” – Francis Haysom This Appledore Research note examines Nokia’s…
“Sibos 2026 showed an industry moving from asking whether AI works to working out how to run it safely at scale.” This Appledore Research note examines how data and AI…
“The end-to-end architecture is not a nicety. It is the solution to a vexing problem, yet almost no one is talking about it.” – Grant Lenahan This Appledore Research note…
Authors: Grant Lenahan, Patrick Kelly Pages: 11 Date: 20/10/2026
“Polystar is the most credible operator-backed independent service assurance vendor in the European market today.” – Patrick Kelly This Appledore Research solution profile examines Polystar, the Stockholm-based service assurance specialist…